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    Privacy Policy

The National Privacy Principles In The Privacy Act Set Out How This Practice Should Collect, Use, Keep Secure And Disclose Personal Information

The Principles Give You A Right To Know What Information We Hold And You A Right To Correct That Information If It Is Wrong


What Information May Be Collected?


To provide you with quality, ongoing health care, this practice will need to collect information about you. This will include your personal, medical and family health information. Your attendance at this practice together with this information is taken as consent to the collection of this information.

How Will This Information Be Used?


Your information will be used in the normal course of managing your healthcare and will include referrals to other specialists (inc. radiology and pathology) and allied health providers. In addition access may be required as part of your ongoing professional, clinical and quality assurance programs.

Patients should be aware that there are some instances where we are legally bound to disclose some of your personal information such as mandatory reporting of communicable diseases.

Your Access


You have a right to see or obtain a copy of this information we hold about you. You make your request by completing the Patient Information form available form reception. If the doctor considers that releasing the information to you may cause you physical or mental harm he/she may refuse your request. If the request is refused for any reason, the doctor will explain this to you. The fees associated with processing this request are not claimable from Medicare.

Security


Your health care records are stored safely and securely to prevent unauthorised access.

Complaints


It is important to us that we meet your expectations about the way in which we manage your information. Please do not hesitate to discuss any concerns, questions or complaints about any issue.

In the first instance, contact the Business Manager: Janine Hill - (02) 6021 0488

If you are still dissatisfied, you can contact the Federal Privacy Commissioner:

Federal Privacy Commissioner
GPO Box 5218
Sydney, NSW 1042

Privacy Hotline: 1300 363 992

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